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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert Parisi

September 27, 2024

5  out of  5
rating by Robert Parisi
"Brooke was awesome to work with very helpful!!"
We responded:
"Thanks, Robert! I'm glad to hear that Brooke was so helpful. We appreciate your feedback and look forward to assisting you with any future needs. - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Shannon Smith

September 21, 2024

5  out of  5
rating by Shannon Smith
"My wife and I were loyal Progressive customers for the past 14 years, until today. Daphine provided home and auto insurance quotes that could not be passed up. She provided exceptional service and was not a pushy insurance agent. She took time to understand what we wanted, compared it to what we had and allowed us to make the decision. She shared her expertise about additional coverage she would recommend and did not force or guilt us into adding it. Her office staff was polite and greeted us as we were heading to Daphine's office. All in all, the process was quick and easy. I'd certainly recommend Daphine and her office to anyone looking for excellent customer service and great rates. I already told my sister to check her prices."
We responded:
"Shannon, thank you for sharing your experience! I'm glad that you and your wife found our home and auto insurance quotes appealing. It's wonderful to know that you appreciated the service and felt comfortable with the process. Our goal is always to provide expert advice without any pressure, and I'm happy that came through in your visit. I'll be sure to pass along your kind words to the office staff as well. We're here for any future needs or questions you might have. Thanks for recommending us to your sister! - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Darreyl Davis Jr

September 19, 2024

5  out of  5
rating by Darreyl Davis Jr
"Derek was able to save me so much money, I couldn’t be more happy with my decision to switch to State Farm. Happy to be apart of the family!"
We responded:
"Darreyl, I'm so glad to hear that you were able to save so much money by switching to State Farm! We’re happy to have you as part of our family and appreciate your trust in our services. If you ever need anything or have any questions, our office is here to help. - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Maylene Ornelas

September 14, 2024

5  out of  5
rating by Maylene Ornelas
"Great service from my agent Philip, very attend to my needs and very patient, following up with me as needed, very good service and kind."
We responded:
"Thank you, Maylene, for your wonderful review! I'm happy to hear that Philip provided attentive and patient service, ensuring your needs were met. Your satisfaction is our priority, and it's great to know that Philip's follow-up and kindness made a positive impact. We're always here to assist you with any future needs or questions. - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Ronnie Farmer

September 13, 2024

5  out of  5
rating by Ronnie Farmer
"Wow, what an amazing experience! Very knowledgeable, informative, and helpful. I would highly recommend you work with her on all your insurance needs."
We responded:
"Ronnie, thank you for your wonderful review! I'm glad you had such a positive experience with our office. It's great to know you found our team knowledgeable, informative, and helpful. Your recommendation means a lot to us. If you ever need assistance with your insurance needs in the future, don't hesitate to reach out. - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Ajasha Long

September 7, 2024

5  out of  5
rating by Ajasha Long
"Great customer service. Philip is awesome!"
We responded:
"Ajasha, Thank you for your wonderful review! I'm glad to hear that you had a great experience with our customer service. Philip is indeed a valuable member of our team, and we're happy he could assist you so well. If you need any further assistance, feel free to reach out. - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Ryan Obermeit

September 3, 2024

5  out of  5
rating by Ryan Obermeit
"Talked to Phillip, who was polite and Informative. A pleasure to talk to."
We responded:
"Ryan, thank you for your review! I'm glad Phillip was able to provide you with polite and informative service. It's a pleasure to have him on our team. If you have any further questions or need assistance, feel free to reach out. - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Lefty Karropoulos

August 29, 2024

5  out of  5
rating by Lefty Karropoulos
"I visited Daphine’s office after moving to Phoenix from Chicago. Been with State Farm for 20 years and was looking for the same experience that has made me a loyal customer. And I did get the whole treatment at this office, just as expected. Philip was beyond amazing in handling all issues that came up when transferring my policies to AZ from IL. Daphine is also so polite and helpful. I visited a few State Farm agents before I chose them. And I know I chose the right ones. Definitely recommended!!!!"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Philip and I could provide the level of service you’ve come to expect from State Farm. It’s great to know that your transition to Arizona went smoothly, and we're honored to have earned your trust. We’re always here to help! - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Sandra Roseburg

August 28, 2024

5  out of  5
rating by Sandra Roseburg
"Superior sales and customer service. Thank you!"
We responded:
"Sandra, thank you for your kind words. I'm glad you are satisfied with our sales and customer service. If you need any further assistance, feel free to reach out. - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Judith Lanphar

August 28, 2024

5  out of  5
rating by Judith Lanphar
"Derek was amazing. Helpful. Patient. Knowledgeable. We bundled and got the same coverages on auto and home insurance while saving over $1000 a year. Thanks again, Derek!"
We responded:
"Judith, thank you for your wonderful review. I'm glad Derek was able to assist you with bundling your auto and home insurance, resulting in significant savings. We appreciate your trust in our office. If you have any further questions or need assistance, we're here to help. - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Pam Johnson

August 23, 2024

5  out of  5
rating by Pam Johnson
"Daphine and her team are awesome and very conscientious about making sure your insurance and financial wellbeing are their top priority."
We responded:
"Pam, thank you for your wonderful review. I'm glad to know that you feel our team prioritizes your insurance and financial wellbeing. Your satisfaction is important to us, and we appreciate your kind words. If you ever need further assistance, please don't hesitate to reach out. - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Rebecca Ousterman

August 22, 2024

5  out of  5
rating by Rebecca Ousterman
"I recently had a fantastic experience with Derek. He was extremely knowledgeable, professional, and kind. Derek took the time to answer all my questions and made sure I understood everything. I highly recommend his services!"
We responded:
"Rebecca, thank you for your wonderful review. I'm glad Derek was able to assist you with such professionalism and kindness. It's great to know he took the time to answer all your questions and ensure you understood everything. We appreciate your recommendation and are here for any future needs you may have. - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Garrett Encinas

August 22, 2024

5  out of  5
rating by Garrett Encinas
"I worked with Derek and he really went out of his way to help me feel heard and supported with my insurance needs. He was so informative and even offered tips on how to navigate my decisions with insurance in the future. I felt no pressure to join State Farm. It felt like I was in charge and could make the best decision for me. That autonomy is essential for me. Thank you Derek for making this an easy decision. I look forward to working with y'all for this next 6 months and maybe longer!"
We responded:
"Garrett, Thank you for your wonderful review. I'm glad Derek could assist you with your insurance needs and provide the support and information you were looking for. It's great to know you felt in control of your decisions without any pressure. We appreciate your trust and look forward to continuing to work with you over the next six months and beyond. - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Tina Guzman

August 9, 2024

5  out of  5
rating by Tina Guzman
"I needed to find a better rate on my auto and home insurance. I found Daphine Willingham at State Farm. I spoke with Derek who was so nice, informative and patient with me. We set up my insurance for a later date since my existing policy hadn’t expired yet. I called back and spoke with Phillip and he was just as helpful as Derek! At that point I knew I had selected the right agency for my insurance. I also had the pleasure of speaking with Daphine and now I know why these guys are so good. She wanted to thank me for my business and assured me that she was there for my insurance needs. What a great bunch of people! I look forward to having them as my agency for many years to come."
We responded:
"Hey Tina, thanks a lot for your awesome review! I'm really glad Derek and Phillip could help you out and make the process smooth. It’s great to know you felt supported and informed every step of the way. I appreciate your kind words about our team and I'm happy to have you with us for your auto and home insurance needs. We're here for you anytime you need us! - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Casey Hamlin

August 9, 2024

5  out of  5
rating by Casey Hamlin
"With everything I was hearing about the large increases in premiums on top of restricted coverage, I contacted about ten different companies expecting the worst. Phillip did a terrific job on my behalf. He knew his business, gave me various options, and patiently answered all my questions. I was in the commercial lines insurance business for 47 years and can recognize a sales pitch from a business pitch and really appreciated Phillip’s diligence in making me a happy customer. I am convinced I received the best coverages at the best price!"
We responded:
"Hey Casey, thanks a lot for your awesome review! I'm really happy Phillip could help you out and provide the best options for your needs. It's great to know that his knowledge and patience made a difference, especially with your extensive experience in the commercial lines insurance business. We always aim to make our customers satisfied, and I'm glad Phillip's diligence paid off. If you need anything else or have more questions, feel free to reach out anytime! - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Tyler C

August 8, 2024

5  out of  5
rating by Tyler C
"Derek went above and beyond helping me switch my policy and get a new one with state farm! Saved me some money, was super friendly, and explained to me all the different aspects and options in great detail and in a super honest way. As a veteran, he was able to understand what it's like to be a first responder and the struggles we face, and did everything in his power to leave me feeling comfortable with my new insurance and feel protected. I highly recommend giving him a shot if your in the market for a new policy!"
We responded:
"Hey Tyler, thanks a lot for the awesome review! I'm glad Derek could help you switch your policy and save some money. It's great to hear he explained everything in detail and made you feel comfortable with your new insurance. We appreciate your recommendation and are always here if you need anything else! - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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stephanie sisneros

August 6, 2024

5  out of  5
rating by stephanie sisneros
"Derrick is my Agent he made everything simple and easy process Thank you"
We responded:
"Hey Stephanie, Thanks a bunch for the awesome review! I'm glad Derrick made everything simple and easy for you. If you need anything else, we're here to help! - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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gretchen rodriquez

August 6, 2024

5  out of  5
rating by gretchen rodriquez
"Working with Daphine was a very pleasant surprise! I had been shopping to replace my home and auto insurance because of rate hikes and Daphine was able to beat all the quotes I had gotten, in addition to being understanding and explaining everything really well. I look forward to a long insurance relationship with her (as long as State Farm doesnt start hiking my rates). We shall see at renewal time."
We responded:
"Hi Gretchen! I'm so glad you had a pleasant experience working with me! It's wonderful to know I could help you find better rates for your home and auto insurance while making the process clear and understandable. We're here for you, and if you have any questions or need assistance at renewal time, don't hesitate to reach out. Thanks for choosing us! - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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andrew hayes

July 16, 2024

5  out of  5
rating by andrew hayes
"Daphine is a new agent in Ahwatukee and she can do a review of all your insurance needs from Home to Life to Auto & more. Please stop by and visit her and her team on 48th and Chandler."
We responded:
"Thank you, Andrew, for your 5-star review! I am glad to hear that you had a positive experience with our team at our Ahwatukee office. We are here to assist with all your insurance needs, from Home to Life to Auto and more. Stop by anytime for personalized service! - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Arturo Canales

July 12, 2024

5  out of  5
rating by Arturo Canales
"Daphine Willingham is the best. Such a professional agent and team. Brooke Klement has been such a big help guiding me through all this and explaining it all. They explained everything perfectly and saved my family a ton of money! Brooke and Daphine are the best!"
We responded:
"Thank you, Arturo! I'm thrilled Brooke provided such professional and helpful service, guiding you through everything and saving your family money! We're grateful for your kind words and glad we could assist you. Please reach out if you need anything else in the future. - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Darrion Ballard

June 28, 2024

5  out of  5
rating by Darrion Ballard
"I recently had the pleasure of working with Phillip Smith at State Farm, and I couldn't be more impressed with the service I received. Phillip was patient and incredibly helpful throughout the entire process. His professionalism and dedication to customer satisfaction were evident at every step. I highly recommend Phillip Smith for anyone looking for exceptional service and peace of mind with their insurance needs. Five stars!"
We responded:
"Darrion, I'm thrilled to hear about your exceptional experience with Phillip at our office! We're pleased to have provided you with professional and dedicated service for your insurance needs. Thank you for recommending Phillip for his outstanding assistance. We're here for you whenever you need us! - Daphine Willingham, State Farm Insurance Agent, Phoenix, AZ"
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Christian Dominguez

June 28, 2024

5  out of  5
rating by Christian Dominguez
"Phillip was very helpful and answered all of my questions! Definitely recommend working with Phillip!!"
We responded:
"Thank you, Christian! I'm pleased to hear that Phillip provided helpful answers to all your questions. We're grateful for your recommendation and look forward to assisting you further with your insurance needs. Feel free to reach out for any future assistance! - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Sophia Holloway

June 19, 2024

5  out of  5
rating by Sophia Holloway
"You still with that other insurance company? Switch now to receive great service!"
We responded:
"Sophia, thank you for the recommendation! Switch to our office for great service and we'll ensure you're well taken care of! I'm pleased you're satisfied with our service and look forward to assisting you further. - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Shamea Owens

June 9, 2024

5  out of  5
rating by Shamea Owens
"The Best of the Best!"
We responded:
"Shamea, your review means a lot to us! I'm pleased to hear that you found us to be the best of the best! Providing top-notch service to our customers is our priority, and I'm grateful for your positive feedback. If you ever need assistance with your insurance needs, feel free to reach out. Thank you! - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"
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Cherise Matilla

June 9, 2024

5  out of  5
rating by Cherise Matilla
"Great customer service!"
We responded:
"Cherise, we're thrilled to hear you had a great experience with our team! Providing top-notch customer service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Thank you! - Daphine Willingham - State Farm Insurance Agent, Phoenix, AZ"